Abigail Graham

Providing great customer service sets you apart from your competition. But to make that happen, you need to staff your team with people who have the skills and temperament to effectively solve your customer’s issues and positively represent your company for every interaction, day after day. For many organizations, certain people and communication skills are […]

Astana at last! It was another night in a grim and grimy Kazakh motel . The wind howled and the rain poured down all night. I’m the morning when ?I woke up after a night of disturbed sleep, the hailstones were rattling on the tin roof so I was in no hurry to leave. At about […]

The Shawshank Experience! No I’m not in jail and Kazakhstan is really growing on me but I did have a Shawshank experience earlier today. It’s now my third day in Kazakhstan and it looks as though the previous two posts didn’t get to you due to really bad wifi. In any case, I’m really enjoying […]

Motherland is Calling ! Mother Russia is vast, by far the biggest country on earth and with diverse climate and topographical regions. I’ve only traversed a tiny section from Ukraine to a point close to the Kazakhstan border and have deliberately avoided commenting on the place and its people until I’d absorbed as much of […]

DONEGAL AIRPORT WANTS to see “through connections” with the UK and mainland Europe via its domestic flights to Dublin. In a dossier submitted as part of a tender to operate the Donegal-Dublin service, the north-west hub said onward links with the two regions would “contribute substantially” to the domestic service. ‘Through connections’ are flights to […]

Following a meeting between Taoiseach Leo Varadkar and senior bank executives in Toronto yesterday, TD Securities confirmed that it will be expanding its operations in Ireland and, subject to regulatory approval, plans to establish a bond trading business there. The Dublin expansion is part of its growth strategy in Europe and will afford TD Securities […]

It’s a long treck across Russia to Kazakhstan and it’s vast! You only really appreciate the vastness when you’re here with miles and miles of emptiness in every direction.  And so, when a guy I met in a bar last night invited me to have lunch with his family, I gladly accepted. It looked as […]

A really tough days cycling. I only managed to cover 120k despite being on a reasonably good and very flat road. A headwind from hell, gusting at Force 7 or so played havoc with progress all day. I could only manage 12k per hour for most of the day and felt like quitting several times. The […]

Grim! Ukraine is grim. The men are coarse and grim, the women are pretty but also very grim. Unlike the Slavs it would appear that they haven’t yet shaken off the shackles of communism. Romania was at least colourful. Ukraine is grey and very, very grim! The roads are the worst I’ve ever seen anywhere […]

Another sleepless night! The truckers who I’d eaten with disappeared with ‘girlfriends’ and I was left alone. The other truckers at the restaurant were a vulgar bunch and were as suspicious of me as I was of them. One particularly sleazy guy invited me to his cab but when I saw the really awful porn […]

ARE YOU THE NEXT SUPREME OVERLORD LEADER? To follow in the path of Lord Enda. You must have the following skill set requirements for this position: 1. You must be able to granddad dance and play air guitar at Bruce Springsteen concerts. 2. The ability to carry a bowl of shamrock successfully across the Atlantic […]

THE team behind Kerry Expo is all set to host the second annual event. Organisers have pulled out all the stops and the Kerry Expo has just launched its own website, www.kerryexpo.ie. With the launch of the dedicated website, businesses operating in Kerry region are invited to register their interest via the website to exhibit […]

Another day in the field for us, we were busy representing, networking & sourcing. This is just a quick note to thank you all for stopping by to say “hello”. We were delighted to meet you.

HR, my 1st love (careerwise of course), stays on my mind a lot and I regularly keep in touch with the developments in terms of high performance working practices. Reinventing and challenging the norm is good in my book and I truly believe that it is the only way to be in the ever evolving […]

In the world of recruitment you can never be too organised and that is why I constantly try to develop healthy habits. Reading articles related to time management, organisation, etc. is like a hobby to me, but we all know that adopting “top tips”, like adopting/breaking any habits, is challenging  and small steps method tends […]