Technical Services Engineer – Level 2

Salary: Market Rates depending on experience Location: Dublin Experience: Outlined below Job no: ZB005Job Status: Full Time

Large Enterprise Client

Market Rates

Complex Environment

Our client, who specializes in IT Field Services, roll-out and support services is looking for a Level 2 Technical Services Engineer. They’re currently at 100-strong and provide a wide verity of services throughout all of Ireland, they’re partnered with some of the largest and most innovating developers and IT manufactures in the world.

What you will be doing:

  • Provision of support, primarily remotely but may be required at times to work at customer premises working with computer users to resolve problems and answer questions on a variety of hardware components and software programs.
  • Manages, implements and maintains company-wide Data Centre technology
  • Assists the network team with day to day LAN and Wan administration and monitoring
  • Liaises with 3rd Party Vendor support on Hardware and Software Issues
  • Monitors and proactively resolves issues in the Server estate
  • Deploys, maintains and operates server virtualization, including, but not limited to VMware & Microsoft
  • Shares responsibility for backup operations and monitoring
  • Will be part of a team who will be designing and implementing hardware and software solutions for both internals business units and external customers.

What you will need:

  • CompTIA, VMware, Linux, and Microsoft certification an advantage
  • Liaises with 3rd Party Vendor support on Hardware and Software Issues
  • Windows Server technologies (Active Directory Group Policies, Remote Desktop Services, IIS, Certificate Services etc).
  • An understanding of Datacentre virtualisation technologies (VMware ESXi, Hyper-V, SAN technologies, Converged Infrastructure etc).
  • An understanding of network technologies (TCP/IP, VPN, DHCP/DNS, Firewall etc).
  • Supporting and Maintaining SonicWall Firewalls
  • Basic PowerShell & scripting
  • Shares responsibility for backup operations and monitoring of customer sites
  • Experience with Office 365 including administration, management and implementation
  • Excellent customer Service
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Strong problem-solving skills, Able to work on own initiative to develop and enhance our Server infrastructure
  • Backup administration experience
  • Experience with managing and working with Network Monitoring products

Call Zack on 064 66 22 007 for a confidential conversation.

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