Senior Sales Manager

Salary: NEG DOE Location: Dublin Ireland Experience: 3+ years experience Job no: AKDUB1101Job Status: Full Time

We are presently recruiting for a Senior Sales Manager for our clients, a luxury 5* Hotel in Dublin City Center.  You will come from a hospitality background and will be tasked with all activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives whilst achieves personal sales goals

 Responsibilities:

  • Building Successful Relationships that Generate Sales Opportunities
  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
  • Provides accurate, complete and effective turnover to Event Management.
  • Managing Sales Activities
  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
  • Providing Exceptional Customer Service
  • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Services our customers in order to grow share of the account.
  • Executes and supports the company’s customer service standards.
  • Provides excellent customer service consistent with the daily service basics of the company.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.

Education and Experience

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;
  • 3 years’ experience in the sales and marketing or related professional area.

The salary and benefits for this position will be determined according to the experience of the successful candidate.  This is a full time, permanent position. For full information please email me directly for full information

 

 

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