We are currently recruiting for Sales Supervisor for our clients, a Travel Agency in Dublin 2. You will be responsible for training of a new sales team members and helping to up skill of the current sales team skills. You will also be involved in the day to day operational supervision of training and staff and develop an ethos of excellence within the company by offering one to one training meetings. This position is hybrid with a mixture of office and home working week.
Responsibilities:
- Manage the induction of new recruits to the sales team.
- Directly manage a team of new recruits.
- Work closely with the team, motivating and coaching them.
- Training new team, from systems to product knowledge to closing sales.
- Mange daily workload and training sessions of new sales team.
- Report on training plans against in house training metrics.
- Manage performance management.
- Lead sales representatives to deliver excellent customer satisfaction.
Requirements and qualifications
- Minimum five years’ experience in the travel industry in a senior sales or supervisor role.
- Strong travel product knowledge in particular in Cruise, USA, Luxury and European holidays.
- Experience of directly supervising a sales team and onboarding of new staff.
- Experience in evaluation training needs and measuring staff performance.
A very Competitive Salary and generous incentive scheme is offered based on experiences. For further information, please email me directly at grace@redchair.ie
