Our Listowel, County Kerry clients are presently recruiting for an IT Engineer to support and enhance a modern enterprise technology environment. Reporting to the Head of IT, you will play a key role in maintaining reliable IT infrastructure, delivering technology projects, and driving continuous improvement across systems, networks, cloud services, and end-user technologies. This is a hands-on technical role with responsibility for infrastructure support, vendor coordination, cybersecurity, and the successful delivery of technology initiatives. This is a permanent, full-time position
Key Duties
- Provide second- and third-line support across infrastructure, networks, cloud platforms, servers, and end-user devices.
- Administer and enhance IT service management processes, including the ServiceNow platform.
- Support the delivery of IT infrastructure projects, office technology deployments, and digital transformation initiatives.
- Manage and maintain enterprise networking, telephony, CCTV, and physical security technologies.
- Collaborate with managed service providers and technology vendors to ensure high-quality service delivery.
- Monitor system performance, implement proactive maintenance, and support disaster recovery and business continuity planning.
- Contribute to cybersecurity through patch management, vulnerability remediation, identity management, and endpoint protection.
- Maintain technical documentation, configurations, and operational procedures.
Qualifications
- Degree in Information Technology, Computer Science, or equivalent experience.
- Minimum five years’ experience in IT infrastructure, systems administration, or technical support.
- Strong knowledge of Microsoft technologies, Microsoft 365, Active Directory/Entra ID, networking, cloud, and hybrid environments.
- Experience with ServiceNow, managed service providers, and enterprise infrastructure.
- Excellent troubleshooting, communication, and problem-solving skills.
- Industry certifications (Microsoft, Azure, CompTIA, ITIL) and scripting or automation experience are advantageous.
Salary is based on experience and competitive.
For further information, please email me directly at dayna@redchair.ie
