Customer Collaboration Manager

Salary: €38,000 Location: Dublin Experience: Outlined Below Job no: POG008Job Status: Full Time

Red chair recruitment are presently recruiting for a Customer Collaboration Manager to work in the Supply Chain team for our clients in Dublin. You will be working for one of Ireland’s biggest FMCG companies.  As Customer Collaboration Manager, you will be the face of our supply chain to our most important customers, overseeing our order capture team, managing the relationship with re-order buyers, and reporting on service levels to the wider business.

Responsibilities

  • Managing the supply chain relationship with key customers
  • Day to day management of the Customer Planning Team and Office Manager (3 direct reports)
  • Effectively Implementing a suite of customer planning metrics and reports
  • Effectively managing the day to day relationship with our storage and transport partners
  • Working closely with supply chain to achieve positive customer service levels
  • Supporting the wider supply chain team whenever required
  • Managing key customer planning IT projects 

The Person

  • Robust and resilient character possessing excellent communication skills
  • Excellent business and commercial acumen, Proven leader with a positive outlook
  • Analytical thinker, Capable of handling and interpreting large amounts of complex data
  • Flourishes in a busy environment
  • Ability to manage and motivate their team. 

Experience & Skills

  • Experience in a customer facing commercial, customer service or supply chain orientated role within the Food, FMCG, Retail or Drinks sector
  • Strong experience and ability to engage with customers
  • Highly proficient in Excel, Stock & Order Allocation management experience an advantage
  • Previous experience of supervising or managing people highly desired
  • Experience generating and developing reports in Excel
  • ERP/CRM systems knowledge an advantage
  • Driving Licence considered an advantage

Package:

  • €38,000 plus 10% bonus for meeting targets – NEG
  • Holidays

If this position is of interest, please email me directly at adrien.king@redchair.ie for further information.

Adrien King

Director of International Operations

Email: Adrien.king@redchair.ie

Phone: +353 (0) 64 66 22 007

Mobile: +353 (0) 86 46 81 212

IMO:    +353 (0) 86 46 81 212

Skype: Redchaireducation

We also use Zoom

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